Billing Terms and Conditions
These Billing Terms & Conditions explain how payments, charges, and billing are handled at Glowra.
💳 Accepted Payments
We accept secure payment methods shown at checkout, which may include credit/debit cards and other supported digital payment options.
All payments are processed through secure third-party payment providers.
💰 Pricing
- All prices are displayed in the currency shown at checkout
- Prices may change at any time without prior notice
- The price charged will always be the price shown at the time of purchase
🧾 Order Confirmation
Once your payment is successfully completed:
- You will receive an order confirmation email
- This email serves as your receipt and proof of purchase
If you do not receive a confirmation email, please contact us at Glowra.shop@gmail.com.
🔐 Payment Security
Your payment information is secure.
- We do not store full credit/debit card details
- All transactions are encrypted and processed securely
- We use trusted third-party payment processors
❌ Failed Payments
If your payment fails or is declined:
- The order will not be processed
- You may try another payment method or contact your bank/payment provider
🔄 Billing Issues
If you believe there is an issue with your billing:
- Contact us immediately at Glowra.shop@gmail.com
- We will investigate and resolve the issue as quickly as possible
💸 Refunds
Refunds are handled according to our Return & Refund Policy.
Any eligible refunds will be processed back to the original payment method.
📞 Contact Us
If you have any questions about billing:
📧 Email: Glowra.shop@gmail.com
📞 Phone: 416-782-6698
📍 Address: 68-23 60th Rd, Maspeth, New York 11378, United States