Shipping policy
At Glowra, we aim to deliver your orders quickly, safely, and reliably.
📦 Order Processing Time
- All orders are processed within 1–3 business days (Monday–Friday, excluding holidays)
- Once your order is processed, you will receive a confirmation email
🚚 Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Please note that delivery times may vary depending on your location, carrier delays, or customs processing.
💰 Shipping Costs
- Shipping fees are calculated at checkout
- Occasionally, we may offer free shipping promotions
🌍 International Shipping
We ship worldwide.
- Customers are responsible for any customs duties, taxes, or import fees charged by their country
- We are not responsible for delays caused by customs or international carriers
📍 Order Tracking
Once your order is shipped, you will receive an email with tracking details so you can follow your package.
⚠️ Incorrect Address
Please make sure your shipping address is correct before placing your order.
- We are not responsible for orders shipped to incorrect or incomplete addresses
- If you notice an error, contact us immediately at Glowra.shop@gmail.com
📦 Lost or Delayed Orders
If your order is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.
📞 Contact Us
If you have any questions about shipping:
📧 Email: Glowra.shop@gmail.com
📞 Phone: 416-782-6698
📍 Address: 68-23 60th Rd, Maspeth, New York 11378, United States